Privacy Policy
BitOcean Co.Ltd. (hereinafter referred to as "the Company") has established the following privacy policy regarding the handling of customer personal information.
1. Definition of Personal Information
In this Privacy Policy, personal information refers to "personal information" as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, which means information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information, or that can be easily cross-referenced with other information to identify a specific individual.
2. Collection of Personal Information
When you use our services, we may collect information that can identify you, such as your name, email address, phone number, and address. This information is collected through contact forms, emails, phone calls, contracts, etc.
3. Purpose of Use of Personal Information
We use the personal information we collect for the following purposes:
- Responding to inquiries from customers
- Communication regarding service provision and notifications
- Communication necessary for the fulfillment of contracts
- Improvement of our services
- Information about seminars, events, etc.
- Development of new services and products
- Creation of statistical data
4. Disclosure of Personal Information to Third Parties
We will not provide personal information to third parties without your consent, except in the following cases:
- When required by law
- When necessary to protect the life, body, or property of an individual
- When necessary for improving public health or promoting the sound growth of children
- When necessary to cooperate with a national government agency, local government, or a person commissioned by them to conduct affairs prescribed by laws and regulations
5. Management of Personal Information
We maintain customer personal information accurate and up-to-date, and take necessary measures such as maintaining security systems and thorough internal education to prevent unauthorized access, loss, damage, falsification, and leakage of personal information, implementing security measures for strict management of personal information.
6. Use of Cookies
Our website uses cookies on some pages. Cookies are temporary files stored on visitors' computers by websites to improve site usability, recording user settings and usage. Most browsers can be configured to reject cookies or display a warning before accepting cookies.
7. Access Analysis Tools
This site uses Google Analytics, an access analysis tool by Google. Google Analytics uses cookies to collect data. This data is collected anonymously and does not identify individuals. You can opt out of this collection by disabling cookies in your browser settings. For more information about these terms, please see the Google Analytics Terms of Service.
8. Disclosure, Correction, and Deletion of Personal Information
When we receive a request for disclosure, correction, or deletion of personal information, we will respond appropriately and promptly after confirming your identity. Please contact us at the following:
Contact:
Phone: 06-6929-5221 (Weekdays 10:00-16:00 JST)
Email: info@bitocean.net
Contact Form
9. Changes to the Privacy Policy
We may change the content of this Privacy Policy as necessary. When changes are made, they will be announced by posting on this website.
10. Business Information
Business name: BitOcean Co.Ltd.
Address: 1-5-12-102 Takakura-cho, Miyakojima-ku, Osaka 534-0011, Japan
Representative: Hiroyuki Ogawa
Established: October 1, 2023